Brass Patila with Lid / Milk Topia
Quality Cooking Starts With Quality Utensils
Kansawala is a trusted brand in India known for its commitment to quality and craftsmanship in Kitchen utensils. To take our legacy ahead, we bring another handcrafted masterpiece product for your kitchen, the Brass Patila. If you have been searching for a versatile and durable utensil that can handle all your cooking needs, then look no further than the Brass Patila or Bhagona with Lid from Kansawala.
Features of Brass Patila / Bhagona / Topia
Superior Tin coating: The Brass Patila or Bhagona has a tin coating that provides a non-reactive surface, making it safe for cooking and preventing any harmful reactions to food.
Available In Three Sizes: Kansawala’s Topia / Patila comes in three different sizes to suit your specific cooking needs. Whether you need a small patila for personal use or a larger one for cooking for the whole family, Kansawala has you covered. You can choose from small, medium, or large sizes depending on your requirements.
Lid Included: Our patila comes with a lid that helps to retain heat and moisture while cooking. Also, it covers the food and maintains hygiene.
Sturdy & Durable: The Patila or Bhagona is made of high-quality brass material that ensures its long-lasting durability. It is perfect for everyday use and will stay the same even after years.
Whether you're a seasoned chef or a beginner in the kitchen, the Brass Patila with Lid from Kansawala is an essential addition to your cookware collection. Its versatility, durability, and high-quality construction make it a must-have for anyone who loves to cook.
Benefits of Brass Patila / Bhagona / Topia
Versatile: The patila can be used for various purposes like boiling milk, making tea, making biryani, cooking kheer, making gravies, and more. It will serve as a hands-on kitchen utensil that will be there for you for every cooking need.
Convenient To Use: The Topia has two brass handles that make it easy to lift and move around the kitchen.
Health-Friendly: Cooking in a brass Tope can help to reduce acidity, regulate blood sugar and cholesterol levels, and potentially reduce inflammation. No harmful toxins or chemicals are released when cooking, making it a healthier option than other types of cookware.
When you choose the Brass Patila with Lid from Kansawala, you can rest assured that you are getting a product that is made with care and attention to detail. The Brass Bhagona is a must-have addition to your kitchen. Its versatility, durability, and high-quality construction make it an essential cooking utensil that you will enjoy using for years to come. So why wait? Order yours today and experience all the benefits it has to offer.
Get the best of both worlds - Style & convenience with Kansawala Brass Patila with Lid!
Specifications of Brass Patila / Bhagona/ Topia
- Net Quantity - 1 U
- Net Content - 1 N Patila, 1 N lid
- Material : Brass
- Size in cm (LxDxH):
1 Litre: 20.32 x 20.32 x 9.14
3 Litre: 25.4 x 25.4 x 12.7
5 Litre: 27.94 x 27.94 x 13.97 - Finish: Plain Golden ( Handcrafted in pure Brass) Tin coated (silver color) on the inside
- Weight in k
1 Litre: 0.98 - 1.1 (with lid)
3 Litre: 1.5 - 1.8 (with lid)
5 Litre: 1.9 - 2.2 (with lid) - Note: Any variation in weight and size is characteristic of handcrafted products.
Manufactured & Marketed by : Kansawala Mukundray Fulchand, Kansara Bazar Road Opp Bhuta Vadi, Sihor, Bhavnagar, Gujarat, 364240
Country Of Origin : India
Every Kansawala piece is handcrafted by traditional artisans, so small differences in colour, shape, weight, or finish are natural - they make each piece one of a kind, and are not defects. The following explains, simply, when we offer a return or refund.
When we will refund or replace
We will refund or replace your order if:
- Your item arrives damaged or broken;
- Your item is defective or not as described; or
- You received the wrong item.
In these cases, return pickup within India is free, and you may choose a refund, a replacement, or store credit.
How long you have
For a damaged, defective, or wrong item, please tell us within 7 days of delivery. For transit damage, please report it as early as possible - ideally within 2 days - and keep the original packaging until the matter is resolved.
If you change your mind about an undamaged item, please raise the request within 7 days of delivery (see "Change-of-mind returns" below).
What we cannot accept
We are unable to accept returns in the following cases:
- Minor natural marks such as patina, small spots, or rustic texture, which are normal for handmade metalware and can usually be cleaned;
- Damage caused by use or incorrect care, such as overheating or dry-heating, storing water or food in copper or brass beyond the recommended time, or using harsh abrasives;
- Natural tarnishing of brass, copper, and bronze, which is normal and a sign of pure metal rather than a defect; and
- Normal wear and tear from regular use.
We are also unable to accept returns on gift cards.
How to raise a request
- Take a clear photo of the item.
- Submit the return form at https://kansawalas.com/apps/return_prime, or email us at info@kansawalas.com.
- Include your order number and tell us whether you would like a refund, a replacement, or store credit.
We will reply within 24 hours. Once your request is approved, we arrange a free pickup within India and process your refund or replacement within 10-12 working days of receiving the item and completing our quality check. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order on delivery and contact us immediately if the item is defective, damaged, or wrong, so we can evaluate the issue and make it right.
Refunds
Once we receive and inspect your return, we will let you know whether your refund has been approved. Approved refunds are made to your original payment method, usually within 10 working days. Please remember it can take additional time for your bank or payment provider to process and post the refund.
For Cash on Delivery (COD) orders, change-of-mind returns are refunded as store credit; if the item was damaged, defective, or wrong, you may request a refund to your bank account or UPI instead.
If more than 15 working days have passed since we approved your refund and you have not received it, please contact us at info@kansawalas.com.
Change-of-mind returns of undamaged items
As each piece is handmade, we do not usually accept undamaged items back, but we will always try to help. If we approve a change-of-mind return:
- Please ship it back, or keep it ready for pickup, within 7 days, in unused and original condition with packaging intact;
- Onward and return shipping charges are not refunded for change-of-mind returns; and
- You may choose a refund or store credit (for COD orders, store credit).
Exchanges
The fastest way to get what you want is to return the item you have, and once the return is accepted, place a separate order for the new item.
International orders
We ship worldwide with extra-secure packaging and inspect every product carefully before dispatch. We do not accept returns or exchanges on international orders. The only exception is if your item arrives damaged: please email photos to info@kansawalas.com within 7 days of delivery, and we will refund up to 100% of the product value. Replacements may be arranged on a case-by-case basis, with any additional shipping cost agreed in advance. As we cannot offer return pickups outside India, we encourage you to confirm all product details with us before ordering.
Cancellations
You may cancel an order at any time before it ships, so please contact us quickly - some orders ship the same day. Payment-gateway or convenience fees are non-refundable unless the cancellation is due to our error.
Need help
For any questions about returns, replacements, or refunds, please contact us:
- Email: info@kansawalas.com
- Phone / WhatsApp: +91 78787 89893
- Grievance Officer: Jaydeep Parmar - jaydeep@kansawalas.com
We acknowledge every complaint within 48 hours and aim to resolve it within one month. Nothing in this policy affects your rights under India's Consumer Protection Act, 2019.
Last updated: June 13, 2026
At Kansawala, Our Commitment to You
At Kansawala, our goal is to be the most customer-centric company, dedicated to delivering an exceptional experience to our customers. We value your feedback - if you believe there is room for improvement, please reach out through the channels below. We are here to help.
Understanding Grievances
A grievance is any concern or issue related to a product or service you have received from Kansawala for which you are seeking resolution.
Grievance Officer
- Name: Jaydeep Parmar
- Designation: Customer Care Executive
- Phone / WhatsApp: +91 78787 89893
- Email: jaydeep@kansawalas.com
- Address: Kansawala, Kansara Bazar Road, Opp Maru Kansara Vadi, Sihor, Gujarat 364240, India
How to Raise a Grievance
- Reach out to us - visit our website and click the "Contact Us" tab, or email info@kansawalas.com.
- Provide the details - include your name, order date, order ID, and a short description of the issue.
- Submit your query - send it to us and we will begin working on a resolution.
Escalation Process
If your complaint is not resolved to your satisfaction, you can escalate it. In compliance with applicable law, Kansawala has appointed a Grievance Officer to handle such matters. We acknowledge complaints within 48 hours of receipt and aim to resolve them within one month.
We are committed to treating our customers fairly and resolving grievances in a timely, efficient manner. Thank you for choosing Kansawala.
