Thank you for taking the time to leave us a review! We are glad to hear that you are enjoying your Kansa Dinner Set. We take pride in providing high-quality products that are worth every penny. Thank you for choosing our brand. Have a great day!

Thank you for your positive feedback! We are glad to hear that you are happy with our Kansa Baby Dinner Set / Baby Gift Set. We hope it brings joy to you and your little one. Have a wonderful day!

Thank you for your kind words about our Kansa Sweet Dish set! We are thrilled that you love the matte finish and find it to be the perfect size and weight. It is our goal to bring a traditional touch to your dining experience. Happy sweet serving!

Hi there!

Thank you so much for leaving such a great review about our Kansa Katori set. We're thrilled to hear that you are loving the matte finish and perfect weight. It's wonderful to know that our product has added a touch of tradition and health benefits to your dining experience. Enjoy your royal meals! 😊

Thank you for your positive feedback! We are delighted to hear that our Kansa Lassi Glass set is perfect for gifting. We take pride in our handmade, elegant, and unique products that showcase quality and tradition. Cheers to many more enjoyable sips!

Dear valued customer,

We are thrilled to hear that you are enjoying our Bronze Fork Set / Cutlery Set – 6 Piece! Our team takes great pride in crafting top-quality products that blend health and tradition. It is wonderful to know that our workmanship has met your expectations and made you feel like you are bringing home something special.

Thank you for taking the time to share your positive experience with us. We appreciate your support and hope to continue providing you with exceptional products in the future.

Warm regards,
jaydeep

Thank you for your positive review! We are thrilled to hear that you are satisfied with your Kansa Dinner Set. Our team takes great pride in creating high-quality products that are both beautiful and functional. We hope you continue to enjoy using your set for many meals to come. Thank you for choosing our brand.

Dear valued customer,

Thank you for taking the time to leave a review for our Kansa Dinner Set. We are thrilled to hear that you are happy with the quality and craftsmanship of our product. We take pride in offering authentic and top-notch products to our customers. We appreciate your support and hope to continue serving you in the future.

Thank you for choosing our brand.

Sincerely,
Jaydeep Parmar
Customer Service Team

Thank you for taking the time to share your experience with our Kansa Nasta Plate/Quarter Plate. We are delighted to hear that it has brought a sense of our heritage into your home. Our goal is to provide high-quality products that embody tradition and we are glad that we have achieved that with your purchase. We hope it continues to bring you joy and appreciation for our culture. Thank you for choosing our product.

Hello,

Thank you once again for your feedback and for trusting Kansawala with your special order. We understand your concern and truly regret the disappointment caused.

After thoroughly reviewing the matter, we would like to share the following: Your order was packed and dispatched on 24th May, and delivered on 28th May. Initially, in your review on 19th June, you mentioned that the Kansa baby glass from the baby gift set was missing. After we followed up with you, you later informed us that instead of the baby glass, it was actually 2 regular Kansa glasses that were missing.

To investigate, we checked our packing records and checklist, which are followed carefully for every order. While our packing is normally done under CCTV surveillance, the footage for 24th May was not available, as our CCTV recordings begin only from 27th May. We also verified the shipment weight with Shree Maruti Courier, which was exactly 5.47 kg, matching the expected weight of the complete order.

We always strive to maintain transparency and accountability, but we also rely on timely communication - ideally within 3-7 days of delivery - to resolve any issues while the case is still verifiable. As this issue was reported nearly three weeks after delivery, and after the items were gifted, and also since the details changed from a missing baby glass to two large glasses, it becomes extremely difficult for us to take any action from our side.

While we understand this may be disappointing, we hope you can also understand our limitations in such rare cases.

Unfortunately, we will not be able to resend or replace the items at this point.

We sincerely appreciate your continued trust in Kansawala and are always here to help with any future queries or orders.

Warm regards,
Jaydeep Parmar

Thank you so much for your kind words! We are thrilled to hear that you are enjoying your Kansa Glass Delux set. We strive to provide our customers with high-quality and elegant products, and we are delighted that we have met your expectations. Cheers to many more enjoyable sips from your new glasses!

Thank you for your review of our Kansa Katori Large (SET OF 2)! We're so glad to hear that you are satisfied with your purchase.

Dear valued customer,

Thank you for taking the time to leave a review for our Kansa Thali Set. We are thrilled to hear that you find our product amazing and have purchased multiple sets for daily use. We are glad that our product aligns with your conscious effort towards your family's well-being. Your satisfaction is our top priority and we hope to continue serving you in the future.

Best regards,
jaydeep parmar

Dear valued customer,

Thank you for taking the time to leave us a review for our Kansa Dinner Plate. We're thrilled to hear that you are satisfied with the quality of our product.

We understand your suggestion about polishing the bottom of the plate. However, please note that our Kansa utensils are handcrafted using traditional heat-forging methods, resulting in a natural charcoal-black finish on the outside, particularly the base. This is not a flaw or coating, but a sign of authentic craftsmanship and purity. Over time and with regular use, this finish fades to reveal the beautiful natural tone of Kansa underneath.

We value your feedback and are always striving to balance tradition with customer expectations. Thank you for choosing Kansawala, and we look forward to serving you again.

Warm regards,
Team Kansawala

Dear valued customer,

Thank you for taking the time to leave a review for our Kansa Thali Set. We are thrilled to hear that you are satisfied with your purchase and that it has met your expectations. Your satisfaction is our top priority and we are always here to provide you with the best products for your Indian meals. Thank you for choosing our brand and we hope to serve you again in the future.

Thank you for your positive feedback on our Kansa Dinner Set! We are glad to hear that you find our products to be authentic and of great quality. We truly appreciate your support and hope you continue to enjoy using our set. Thank you for choosing our brand.

Dear valued customer,

Thank you for your kind words and for choosing our Kansa Dinner Set. We are delighted to hear that you are satisfied with the authenticity and quality of our products. Our team takes great pride in providing exceptional customer service, and we are glad to have made a positive impact on your experience. Thank you for recommending our brand to your friends, we truly appreciate it.

Happy dining!

Best,
Kansawala Team

Hi there,

Thank you so much for your kind review! We are thrilled to hear that you are enjoying the design of our Kansa Glass Delux set. We take pride in creating high-quality products that our customers love. Thank you for choosing to shop with us. Have a fantastic day!

Thank you for your positive review of our Kansa Tumbler/Glass Bungalow. We are delighted to hear that you are satisfied with the quality of the product. We strive to provide our customers with the best products possible and we are glad to know that we have met your expectations. Thank you for choosing our product and we hope to serve you again in the future. Have a great day!

Thank you for your lovely review! We are so glad to hear that you love your new brass masala dabba. It's our pleasure to bring back traditional metals and we're happy to know it was delivered on time. Thank you for your support and we hope you continue to enjoy using our product!

Dear valued customer,

Thank you for your positive review of our Brass Masala Daani / Spice Box. We are delighted to hear that you found the product beautiful, artistic, and of great value. We take pride in providing our customers with high-quality and functional products. Your satisfaction is our top priority. Thank you for choosing our brand. We hope to serve you again in the future.

Best regards,
jaydeep parmar

Thank you for your positive feedback! We are delighted to hear that you are enjoying our Brass Chapati Box / Roti Dabba. We take pride in providing practical and high-quality products for our customers. Thank you for choosing us, and we hope to continue exceeding your expectations. Have a great day!

Thank you for your lovely feedback on our Kansa Dinner Plate! We are delighted to hear that you are enjoying using our product. Your satisfaction is our top priority and we truly appreciate your support. Thank you for choosing our healthy dining option.